Awards for Penmachno Hall

AA 5 Gold Star Guest Accommodation

AA Gold Stars are awarded to the very best of Guest Accommodation with the 3, 4 and 5 star ratings

Additional information on this classification scheme is available here.

Visit Wales Gold Award

Achieving a very high level in outstanding quality, exceptional comfort, unfailing hospitality.

Additional information on this classification scheme is available here.

AA Dinner Award

For guest accommodation, the eggcup and pie symbols indicate a very special breakfast or dinner, with an emphasis on freshly prepared local ingredients.

Additional information on this classification scheme is available here.

Self-assessed Accessibility Information

Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people.  Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.

Self-Assessed Accessibility Details


  • Surface of the car park and pathway leading to entrance is
    • YesGravel
  • YesDrop-off point for guests outside entrance
  • Route from the parking area to the entrance:
    • YesIs flat (i.e. without steps)

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift to:
    • YesEntrance to reception
    • YesLounge
  • YesGood contrast between the floor and wall
  • YesGuest information available in large print (14pt and over)


  • YesBedroom furniture can be re-arranged if requested by guest
  • YesBedroom with non-allergenic bedding available
  • Bathrooms available with:
    • YesSeparate shower unit
    • YesBath


  • The front entrance to Penmachno Hall is accessed by a large, wide 15cm step followed by a smaller 5cm step. The floor coverings in the entrance hall are loose rugs over polished floorboards. The downstairs room have doorways which are 86cm wide. The Morning Room (where breakfast is taken) is fully carpeted and the Dining room has a polished wooden floor. There are no steps into these rooms. The owners downstairs WC can be made available for the use of guests. Access is through 2 doorways 67cm in width. All en-suite bedrooms are on the upper floor which is accessed by means of a staircase. Stairs are 107cm wide x 25cm deep with a 15cm tread. There is a solid handrail on one side. 16 steps lead to a half-landing and the stairs continue after a 180 degree turn. 6 further steps lead to the three bedrooms. Doorways to the bedrooms are 86cm wide and those to the en-suites 67cm. Two of the bedrooms have baths with hand-held shower attachments, one has a shower cubicle. All light fittings are on average 135cm from the ground with light pulls fitted in the bathrooms. Large print information packs and menus are available on request. There is little to no mobile reception in the house but visitors are welcome to make short calls from our telephone at weekends and after 6pm at no charge. The nearest railway station is Betws-y-Coed and we would be happy to collect visitors from there with prior notice.


  • YesSteps to the main entrance
    • 2
      Number of steps to entrance
  • YesEntrance well lit
  • YesBell at main entrance


  • YesLevel access (no steps/thresholds) or access by ramp or lift
  • YesGood contrast between the floor and walls
  • YesMenus available in large print (14pt and over)
  • Meals for guests with special dietary requirements can be provided:
    • YesSugar free (diabetic)
    • YesGluten free (coeliac)
    • YesLactose free (dairy free)
    • YesLow potassium
    • YesLow sodium
    • YesNut free
    • YesAdditive free
    • YesOrganic
    • YesVegetarian
    • YesVegan


  • YesProprietors/staff available 24-hours
  • YesEmergency evacuation procedures for guests with disabilities