Awards for The Imperial Hotel

AA 4 Star Hotel

Star ratings, from one to five, show the standard of quality for hotels, guest accommodation and self catering.

Additional information on this classification scheme is available here.

AA 1 Rosette

Rosettes are awarded annually to AA inspected restaurants for the quality of their food. Most star-rated hotels have their own restaurants and we also inspect these. Not all restaurants receive an AA award, but will generally serve enjoyable food of a reasonable standard.

Additional information on this classification scheme is available here.

Visit Wales Gold Award

Achieving a very high level in outstanding quality, exceptional comfort, unfailing hospitality.

Additional information on this classification scheme is available here.

Self-assessed Accessibility Information

Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people.  Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.

Self-Assessed Accessibility Details

Parking

  • YesDesignated parking for guests with disabilities
    • YesWithin 50 metres approx. of entrance
  • Surface of the car park and pathway leading to entrance is
    • YesSolid ie tarmac / concrete etc
  • YesDrop-off point for guests outside entrance
  • Route from the parking area to the entrance:
    • YesIs flat (i.e. without steps)
    • YesHas a ramp

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift to:
    • YesEntrance to reception
    • YesPublic toilet
    • YesOne or more bedrooms
    • YesLounge
    • YesBar
    • YesSwimming pool
    • YesGym/leisure centre
  • YesGood contrast between the floor and wall
  • YesBaby changing facilities

Bedrooms

  • YesBedroom furniture can be re-arranged if requested by guest
  • YesBedroom with non-allergenic bedding available
  • Bathrooms available with:
    • YesSeparate shower unit
    • YesBath with shower
    • YesWet room
  • YesSeparate shower unit with fixed shower seat or shower chair available
  • YesBathroom with emergency call system available
  • YesBedrooms available with emergency call systems such as vibrating pads (if fire alarm is activated)
  • YesBedrooms available with emergency call systems such as flashing lights (if fire alarm is activated)
  • YesBedrooms available with en suite bathrooms suitable for guests who use a wheelchair
  • YesBedrooms available with separate, private or shared bathrooms suitable for guests who use a wheelchair
  • YesBathrooms available that have been specially adapted for wheelchair users

Entrance

  • YesSteps to the main entrance
    • 8
      Number of steps to entrance
    • YesHandrail by steps
  • YesRamp to entrance
    • YesHandrail by ramp
  • YesEntrance well lit
  • YesBell at main entrance

Dining

  • YesLevel access (no steps/thresholds) or access by ramp or lift
  • YesGood contrast between the floor and walls
  • YesMenus available in large print (14pt and over)
  • Meals for guests with special dietary requirements can be provided:
    • YesSugar free (diabetic)
    • YesGluten free (coeliac)
    • YesLactose free (dairy free)
    • YesVegetarian
    • YesVegan

General

  • YesProprietors/staff available 24-hours
  • YesEmergency evacuation procedures for guests with disabilities
  • YesStaff have had disability awareness training