Awards for The Imperial Hotel

VISITWALES 4 STAR HOTEL AA 4 STAR HOTEL AA 1 ROSETTE

VisitWales 4 Star Hotel

Additional information on this classification scheme is available from VisitWales.

AA 4 Star Hotel

Star ratings, from one to five, are used to assess the standard of the quality you can expect for hotels and bed & breakfast accommodation.

Additional information on this classification scheme is available from AA.

AA 1 Rosette

Rosettes are awarded annually to AA inspected restaurants for the quality of their food. Most star-rated hotels have their own restaurants and we also inspect these. Not all restaurants receive an AA award, but will generally serve enjoyable food of a reasonable standard.

Additional information on this classification scheme is available from AA.

Self-assessed Accessibility Information

Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people.  Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.

Self-assessed accessibility details

Parking

  • Yes
    Designated parking for guests with disabilities
  • Yes
    Within 50 metres approx. of entrance
  • Surface of the car park and pathway leading to entrance is
  • Yes
    Solid ie tarmac / concrete etc
  • Yes
    Drop-off point for guests outside entrance
  • Route from the parking area to the entrance:
  • Yes
    Is flat (i.e. without steps)
  • Yes
    Has a ramp

Entrance

  • Yes
    Steps to the main entrance
  • 8
    Number of steps to entrance
  • Yes
    Handrail by steps
  • Yes
    Ramp to entrance
  • Yes
    Handrail by ramp
  • Yes
    Entrance well lit
  • Yes
    Bell at main entrance

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift to:
  • Yes
    Entrance to reception
  • Yes
    Public toilet
  • Yes
    One or more bedrooms
  • Yes
    Lounge
  • Yes
    Bar
  • Yes
    Swimming pool
  • Yes
    Gym/leisure centre
  • Yes
    Good contrast between the floor and wall
  • Yes
    Baby changing facilities

Dining

  • Yes
    Level access (no steps/thresholds) or access by ramp or lift
  • Yes
    Good contrast between the floor and walls
  • Yes
    Menus available in large print (14pt and over)
  • Meals for guests with special dietary requirements can be provided:
  • Yes
    Sugar free (diabetic)
  • Yes
    Gluten free (coeliac)
  • Yes
    Lactose free (dairy free)
  • Yes
    Vegetarian
  • Yes
    Vegan

Bedrooms

  • Yes
    Bedroom furniture can be re-arranged if requested by guest
  • Yes
    Bedroom with non-allergenic bedding available
  • Bathrooms available with:
  • Yes
    Separate shower unit
  • Yes
    Bath with shower
  • Yes
    Wet room
  • Yes
    Separate shower unit with fixed shower seat or shower chair available
  • Yes
    Bathroom with emergency call system available
  • Yes
    Bedrooms available with emergency call systems such as vibrating pads (if fire alarm is activated)
  • Yes
    Bedrooms available with emergency call systems such as flashing lights (if fire alarm is activated)
  • Yes
    Bedrooms available with en suite bathrooms suitable for guests who use a wheelchair
  • Yes
    Bedrooms available with separate, private or shared bathrooms suitable for guests who use a wheelchair
  • Yes
    Bathrooms available that have been specially adapted for wheelchair users

General

  • Yes
    Proprietors/staff available 24-hours
  • Yes
    Emergency evacuation procedures for guests with disabilities
  • Yes
    Staff have had disability awareness training