Awards for Ashdale Guest House

VISITWALES 4 STAR GUEST HOUSE AA 4 STAR GUEST HOUSE

VisitWales 4 Star Guest House

Additional information on this classification scheme is available from VisitWales.

AA 4 Star Guest House

Star ratings, from one to five, are used to assess the standard of the quality you can expect for hotels and bed & breakfast accommodation.

Additional information on this classification scheme is available from AA.

Self-assessed Accessibility Information

Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people.  Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.

Self-assessed accessibility details

Parking

  • Surface of the car park and pathway leading to entrance is
  • Yes
    Solid ie tarmac / concrete etc
  • Yes
    Drop-off point for guests outside entrance
  • Route from the parking area to the entrance:
  • Yes
    Is flat (i.e. without steps)

Entrance

  • Yes
    Entrance well lit
  • Yes
    Bell at main entrance

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift to:
  • Yes
    Entrance to reception
  • Yes
    Lounge
  • Yes
    Good contrast between the floor and wall
  • Yes
    Clear surfaces such as glass doors have contrast markings

Dining

  • Yes
    Level access (no steps/thresholds) or access by ramp or lift
  • Yes
    Good contrast between the floor and walls
  • Meals for guests with special dietary requirements can be provided:
  • Yes
    Sugar free (diabetic)
  • Yes
    Gluten free (coeliac)
  • Yes
    Lactose free (dairy free)
  • Yes
    Nut free
  • Yes
    Vegetarian

Bedrooms

  • Yes
    Bedroom furniture can be re-arranged if requested by guest
  • Yes
    Bedroom with non-allergenic bedding available
  • Bathrooms available with:
  • Yes
    Separate shower unit
  • Yes
    Bath with shower

General

  • Yes
    Emergency evacuation procedures for guests with disabilities

Notes

  • ACCESS STATEMENT<br /><br /><br /><br />1. Introduction<br /><br />This statement fairly describes our facilities on offer to all our guests.<br /><br />2. Accessibility to Ashdale Guest House<br /><br />The ground floor includes a porch with a small 1.1/2? (4cms) step through to a hallway, leading to a staircase accessing the first and second floors. The front door and hallway doors measure 35? / 89cms wide. The entrance porch is tiled. The hallway has wooden parquet flooring. All other flooring on the ground floor is low pile carpet. We have a Guest Lounge to the right of the hallway and a Dining Room to the left of the hallway. These are both on the ground level. <br /><br />3. Accommodation<br /><br />We are sorry but we have no ground floor guest accommodation and no lift.<br /> <br />All our accommodation is either on the first or second floors. We have a set of eleven stairs to a 1/2 landing and then another six stairs to the first floor. The second floor is accessed by a further ten stairs, with a 1/2 landing and a further six steps to reach the top floor. A handrail is provided and the stairway is carpeted with low pile carpet. <br /><br />We have two single, two twin bedded, three double and one family bedrooms. These all have low pile carpets. All rooms have en-suite or private bathroom facilities which have washable floor covering. There are no hand rails in the en-suites or bathroom. <br /><br />Each room has a clock/radio, colour television and a hospitality tray. Extra pillows and blankets are provided for each guest. Bedside lamps are provided for guests convenience.<br /><br />We are flexible with the allocation of rooms and try to match our guests requirements. <br /><br />4. Emergency Actions<br /><br />Each room has a sensitive smoke alarm fitted.<br />Emergency lighting is on each floor.<br />Fire Alarm points and fire extinguishers are on all levels.<br />The owners are responsible for the evacuation of guests and we test our fire alarm every week.<br />Evacuation instructions are provided on the door of each room.<br /><br />5. General Information<br /><br />Animals are not normally permitted but we welcome any s ervice animals. <br /><br />Guests are served meals directly to their tables and we are willing to meet any special requirements where possible. Please ask when booking.<br /><br /><br /><br /><br /><br /><br />We have a cordless telephone available to guests in an emergency although mobile phones do work within our Guest House.<br /><br />Public transport is good within the town and surrounding areas. Our coach and train stations are just five minutes drive away. Most buses have low level access. We have car parking for three cars on our level tarmac forecourt (parking at owners risk) and unlimited on road parking. <br /><br />Our roomy and comfortable Guest Lounge has good lighting along with table lamps. It has adequate seating and small tables for card and board games etc. We have a television with sub-titles available, and Freeview, DVD and a Video Recorder are available. NB. Bedroom TVs do not have this facility.<br /><br />We will happily assist with luggage to and from rooms. Bedroom doors have raised brass numbers and automatic door closers with keys to lock. <br /><br />Ashdale Guest House is committed to improving its facilities for the future. <br />Our aim is to try and provide all our guests with any special requirements when possible and to guarantee that your stay is comfortable and enjoyable.<br /><br /><br /><br />Steve and Sally Rule<br />ASHDALE GUEST HOUSE