Awards for The Imperial Hotel

Visit Wales 4 Star Hotel

Additional information on this classification scheme is available from Visit Wales.

AA 4 Star Hotel

Star ratings, from one to five, show the standard of quality for hotels, guest accommodation and self catering.

Additional information on this classification scheme is available from AA.

AA 1 Rosette

Rosettes are awarded annually to AA inspected restaurants for the quality of their food. Most star-rated hotels have their own restaurants and we also inspect these. Not all restaurants receive an AA award, but will generally serve enjoyable food of a reasonable standard.

Additional information on this classification scheme is available from AA.

Visit Wales Gold Award

Achieving a very high level in outstanding quality, exceptional comfort, unfailing hospitality.

Additional information on this classification scheme is available from Visit Wales.

Self-assessed Accessibility Information

Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people.  Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.

Self-Assessed Accessibility Details

Parking

  • YesDesignated parking for guests with disabilities
    • YesWithin 50 metres approx. of entrance
  • Surface of the car park and pathway leading to entrance is
    • YesSolid ie tarmac / concrete etc
  • YesDrop-off point for guests outside entrance
  • Route from the parking area to the entrance:
    • YesIs flat (i.e. without steps)
    • YesHas a ramp

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift to:
    • YesEntrance to reception
    • YesPublic toilet
    • YesOne or more bedrooms
    • YesLounge
    • YesBar
    • YesSwimming pool
    • YesGym/leisure centre
  • YesGood contrast between the floor and wall
  • YesBaby changing facilities

Bedrooms

  • YesBedroom furniture can be re-arranged if requested by guest
  • YesBedroom with non-allergenic bedding available
  • Bathrooms available with:
    • YesSeparate shower unit
    • YesBath with shower
    • YesWet room
  • YesSeparate shower unit with fixed shower seat or shower chair available
  • YesBathroom with emergency call system available
  • YesBedrooms available with emergency call systems such as vibrating pads (if fire alarm is activated)
  • YesBedrooms available with emergency call systems such as flashing lights (if fire alarm is activated)
  • YesBedrooms available with en suite bathrooms suitable for guests who use a wheelchair
  • YesBedrooms available with separate, private or shared bathrooms suitable for guests who use a wheelchair
  • YesBathrooms available that have been specially adapted for wheelchair users

Entrance

  • YesSteps to the main entrance
    • 8
      Number of steps to entrance
    • YesHandrail by steps
  • YesRamp to entrance
    • YesHandrail by ramp
  • YesEntrance well lit
  • YesBell at main entrance

Dining

  • YesLevel access (no steps/thresholds) or access by ramp or lift
  • YesGood contrast between the floor and walls
  • YesMenus available in large print (14pt and over)
  • Meals for guests with special dietary requirements can be provided:
    • YesSugar free (diabetic)
    • YesGluten free (coeliac)
    • YesLactose free (dairy free)
    • YesVegetarian
    • YesVegan

General

  • YesProprietors/staff available 24-hours
  • YesEmergency evacuation procedures for guests with disabilities
  • YesStaff have had disability awareness training